About Us

About SST Mobility

About SST Mobility

Reliable Medical Transportation With a Focus on Care

Our mission is to provide superior non-emergency medical transportation so our clients can maintain their routines, attend important appointments, and stay connected to their communities with dignity and peace of mind.

Our Commitment to Safe, Reliable Medical Transportation

Every part of our service is designed around the safety, comfort, dignity, and individual needs of the people we transport.

Safety Focused

Safety practices are built into our hiring, training, vehicles, and transportation procedures.

ADA-Compliant Vehicles

Transportation options are available for clients using wheelchairs, walkers, and other mobility equipment.

Reliable Service

Our drivers focus on dependable, professional transportation for scheduled appointments and trips.

Room-to-Room Assistance

We help clients through more of their journey than simply getting them from one curb to another.

A Commitment to Safety

Proud Tennessee Drug-Free Workplace Program Participant

SST Mobility and Senior Solutions Home Care are proud participants in the Tennessee Drug-Free Workplace Program. We are committed to maintaining a safe, healthy, and professional environment for our clients, employees, and community.

Our commitment includes:

  • ✓ Pre-employment drug screening
  • ✓ Random drug testing
  • ✓ Reasonable suspicion testing
  • ✓ Post-accident testing
  • ✓ Return-to-duty and follow-up testing when applicable
  • ✓ Employee education and supervisor training

Why it matters:

Because our employees care for vulnerable adults and provide transportation services, maintaining a drug-free workforce helps reinforce:

  • ✓ Safe, reliable care
  • ✓ Professional service
  • ✓ Compliance with applicable requirements
  • ✓ Confidence for clients and families

About Our Medical Transportation Company

Our Approach to Non-Emergency Medical Transportation

SST Mobility was built around a simple idea: transportation should help people remain independent, connected, and involved in their communities.

We provide non-emergency medical transportation for medical appointments, treatments, scheduled activities, and other important destinations.

Our service goes beyond simply providing a ride. Our drivers are there to help make the entire trip safer, easier, and more comfortable. Learn more about our medical transportation services.

What that means for our clients:

  • ✓ Compassionate assistance throughout the trip
  • ✓ Room-to-room service when assistance is needed
  • ✓ Transportation for medical and personal appointments
  • ✓ Support for a variety of mobility needs

Our Core Values

These principles guide every trip and every interaction.

Safety First

From trained drivers to ADA-compliant transportation options, safety is central to the way we operate.

Compassion

We understand that many of our clients need more than transportation. They deserve patience, respect, and someone willing to help.

Reliability

Our team works to provide dependable transportation that clients, families, and facilities can count on.

Client Experiences

What Our Customers Are Saying

Feedback from people who have trusted SST Mobility with their transportation.

★★★★★

“Your drivers are conscientious, careful, on time. I personally have recommended your service to some of my friends.”

Linda Sutton

★★★★★

“The driver was so professional, had a good sense of humor, and was very friendly and kind.”

Julie Hart

★★★★★

“Every driver has always been kind and very patient with my mother.”

Terri Webster

Our Leadership

A Team Focused on Reliable Medical Transportation

SST Mobility's leadership and operations teams share a commitment to providing transportation that treats every client with dignity, patience, and respect.

From scheduling through arrival, our goal is to make transportation simpler for clients, families, caregivers, healthcare providers, and community partners.

Ready When You Are

Reliable Medical Transportation You Can Count On

Whether you're scheduling transportation for yourself, a loved one, or someone in your care, our team is ready to help make the trip safer and easier.

Have questions before booking? Our team is happy to help.

Frequently Asked Questions

What is non-emergency medical transportation?

Non-emergency medical transportation (NEMT) provides transportation for people who need a safe and reliable ride to medical appointments, healthcare facilities, and other essential destinations but do not require emergency medical care during the trip. SST Mobility provides non-emergency medical transportation in Nashville and surrounding areas.

How far in advance should I book my ride?

We recommend booking at least 3 days in advance for the best availability. For next-day rides, please submit your request by 3 PM on a business day. For same-day trips, please call (615) 610-0100.

Do you accept insurance?

At this time we do not accept insurance for our services. We accept debit and credit cards for private pay riders and provide invoice billing for facilities.

Can you accommodate wheelchairs and walkers?

Absolutely! Our vans are designed with all of our clients in mind including those requiring the use of wheelchairs, walkers, canes, BRODA and many others. If you have special equipment needs please call us at (615) 610-0112 and we can answer any questions you may have.

What's the service area?

Currently we serve Nashville, Franklin, Brentwood, Murfreesboro, Hendersonville, and surrounding counties. We do provide long distance trips in some case, please call our office at (615) 610-0112 for availability.

Non-emergency medical transportation designed for comfort, reliability, and dignity.

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